Privacy Policy

Last updated: February/1/2026

At Solace Homestay, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for bookings and enquiries.

Information We Collect

We may collect the following information when you contact or book with us:
– Name
– Phone number
– Email address
– Booking details (dates of stay, number of guests)
– Any information you voluntarily share with us through calls, WhatsApp, email, or contact forms

We do not collect sensitive personal data such as financial or government identification details through this website.

How We Use Your Information

We use your information only for purposes related to your stay, including:
– Responding to enquiries and messages
– Managing reservations and availability
– Communicating booking confirmations or updates
– Improving our services and guest experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Website Usage & Cookies

Our website may use basic cookies and similar technologies to ensure proper functionality and to understand how visitors interact with the site. This helps us improve performance and user experience.

These cookies collect non-personal information such as pages visited, browser type, and general usage patterns. They do not collect personally identifiable information.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Third-Party Services

We may use third-party services such as:
– Email services
– Hosting providers
– Analytics tools (e.g., basic website traffic analysis)

These services only access information necessary to perform their functions and are required to maintain confidentiality.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of online transmission is completely secure.

Children’s Privacy

Our services are intended for general audiences. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

We respect your privacy. Any personal information shared with us is used only for booking and communication purposes and is never shared with third parties.